evolve WEb Consultants

Frequently Asked Questions

Here are a selection of frequently asked questions about our services. If you have a question that isn’t answered here, our helpful team are on standby to help.

FAQs – evolve Web Consultants

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Why are your prices not on your website?

Answer

Every client is different – with different needs and different levels of requirements. 

We charge an hourly rate for our projects plus costs. The hourly rate is a standard £30 Per Hour. This can increase for more technical services – and is outlined in any quotation and proposal schedule. 

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Is it possible to "pay on results" for SEO / Adwords / Social Media?

Answer

There are certain circumstances where we can offer some “reward on results” terms for our marketing services. 

To see if you qualify then please contact us.

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How can we see how our projects are progressing?

Answer

With each project we offer to set up a shared task management software using ASANA. 

This allows us to create task lists which we will tick off as we complete them. We will also use this software to communicate with you directly – enabling a clearer picture of where we are upto – and what we need. 

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Are there any businesses you don't accept?

Answer

Unfortunately, we cannot help businesses in the gambling, tobacco or sex industries.  

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Am I tied into a contract? If so - how long is it for?

Answer

All our agreements are legally binding and are governed by English Law. 

We provide three main types of agreements; 

  1. One-off jobs where we will charge for the work carried out, plus any costs.
  2. An on-going service where there is a fixed monthly fee (e.g. website hosting, website software updates).
  3. Monthly Retainers (Commonly used for SEO, Adwords and Social Media management services). 

1. One-off Jobs.

You will be obligated to make the payment for any work we carry out. Details of all costs are provided in a full quotation before any work is carried out. Depending on the work, we may ask for a deposit upfront – which will be outlined in your quotation. 

2. On-going Service

Our hosting services are charged on a monthly basis. You can cancel at any time with one month’s notice.

Our website software update service is a monthly payment and covers the time required to make sure your website is using the latest versions of it’s software. This helps protect your website and ensures it is running correctly. Again, this can be cancelled at any time with one month’s notice.

3. Monthly Retainers

These are normally paid for any SEO, Paid Ads or Social Media Services.

The payments and length of agreement are based on a minimum period of time in which we believe we will be able to demonstrate a positive impact on results.

Once this minimum period of time elapses, the agreement becomes a rolling month by month agreement which can be cancelled with one month’s notice.

Any terms applied are to protect both ourselves and our clients – and are on a client-to-client basis. All terms are outlined in any proposal schedule. 

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What guarantees does your work come with?

Answer

With all the work we undertake, we confirm that each freelance consultant is experienced in their field and able to carry out the tasks assigned. 

In terms of Search Engine Marketing, Adwords or Social Media Services, we cannot offer any guarantees on the level of performance – however we will outline clearly the work we undertake, why we’re doing it and what the primary objective is. 

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We aren't based in Stockport or Greater Manchester, can you help?

Answer

Yes. We have clients across the UK. Most of our clients are local because and we like to meet up with clients.

However, if you are based elsewhere, whilst we can come and meet you it is often more viable to communicate via email, Facebook Messenger, WhatsApp, or SKYPE. 

If you want us to meet up we do charge for the travel time. The first two hours of the meeting are FREE of charge. Travel Costs are based on our standard rate of £25 per hour.

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If you are a collaboration of freelancers, who do I pay?

Answer

evolve Web Consultants is currently a brand name for the collaborative. 

Depending on your project, you may be required to pay the freelancers individually for their work – or in a single payment to the lead freelancer for the project.

Again, this will be outlined as part of your proposal and is designed to offer both transparency in costs – and in instances we are happy to find ways to make all our costs more manageable.

Success Stories

As a new business operating in a heavily regulated field, it was essential for us to find the right partner to work with for our online operations, and we couldn’t be more happy that we chose Evolve to build and optimise our website.

Ste and his team are knowledgeable, professional, and always willing to go the extra mile, providing great advice and excellent customer service, at a very reasonable price.

We’re looking forward to working with Evolve for a long time to come, and would recommend them highly to anybody looking to improve their online presence and operations!

Dave Roberts

Owner, Northern Fog

Absolutely fantastic service, I can’t praise Evolve highly enough.

Ever since Evolve started being our SEO we have noticed a massive improvement in our website and the business that is generated from it.

Within six weeks of them taking control of our site we were top of the first page of Google, above companies much larger and more established than us.

If you are looking for website design or SEO, I highly recommend Evolve, great friendly service at a great price.

Chris Knight

Partner, Yorkshire Loft Solutions

I got sick of endless cold calls about websites and SEO?… I was really confused on who to trust. So I asked around and I was recommended Steve Woods at evolve Web Consultants. 

My website is now on Google page one for lots of different phrases and it’s been the best business decision I’ve made so far.

Steve is very approachable, honest, knowledgeable and mostly importantly he gets results!

He sat down with myself and listened to my specific requirements, goals and time frame.

He then put a package together which was very competitive and the rest is history… It’s a no-brainer.

Get in touch with him, you won’t be disappointed!

David O'Neill

Managing Director, Out & About

HOW CAN WE HELP?

Have You Got A Question For Us? We’re Only Too Happy To Help!
Call 07969 333344 Or…

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