FAQS

We receive many commonly asked questions in relation to our services. Here some of the more obvious ones, and we hope you find these answers useful. If you do have any questions at all though about anything we do, please do drop us a line.

THE MOST COMMON

Frequently Asked Questions

How Does the "Pay-on-Results" Bit Work?

We offer “Pay-on-Results” payment for on-going web marketing support. This commonly applies to SEO, PPC, Social Media and Email Marketing services. 

We have a strict criteria in place as to who we offer this too as it HAS to be mutually beneficial and also quantifiable.

In most cases we only charge for a signed up client or a sale. There may be occasions where we charge for “genuine” enquiries too whereby it is possible to generate a sale from an enquiry. 

If “pay-on-results” would appear to be the most mutually beneficial set-up then we will discuss this if we put forward a proposal.

 

How long are the "Pay-on-Results" Contracts?

Our “Pay-on-Results” services are an on-going service. Of course, because you only pay for results, you should be earning as you paying. If you aren’t earning, you won’t be paying. 

We do put review stages in our agreements so both parties can make sure they are happy with where it is heading. 

How Much Do You Charge?

We offer the most transparent costing I have seen from a company. We always clearly lay out what we will do and what the costs will be.

Each service we provide is costed separately. It depends entirely on what the work is and who has carried out the work. (Our consultants have varying rates of pay for varying tasks.) 

In some circumstances, our upfront costs may be reduced if you are including web marketing services that include a “Pay-on-Results” set-up. 

Other jobs – such as one-off fixes, or design jobs – may just see a one-off payment. 

Who is my point of contact?

We don’t have a “sales team”, nor a call-centre set-up. You will be dealing with the people who are doing the work for you. 

As freelancers, we are available for you whenever you need us, and you can call, email or message us direct with any questions you might have.

 

Is The Initial Consultation Really "Free" Of Charge?

Yes. We don’t charge for our initial consultation.

The objective of the consultation is to allow you to give us as much information as possible to help us. 

We will come to your business, or we can carry it out over the phone – even via SKYPE if you wish. 

Do You Offer Web Hosting Services?

If you are looking for website hosting then we can provide discounted cloud, cPanel and Virtual Private Server based hosting. Contact us for details. 

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